ACE Theatrical Group, LLC

Only tickets for performances in the Saenger Theatre and the Mahalia Jackson Theater are available for purchase at the Theatre Box Office.

All ticket sales at the Box Office must be made in person. The Box Office will not accept single ticket orders over the phone.

LOCATION

1111 Canal Street
New Orleans, Louisiana 70112
Map It

PHONE

504.287.0351

FAX

504.569.1533

Hours

Effective Monday, March 23
Monday-Friday 
10:00 am – 2:00 pm

Normal Hours
Monday - Friday 
10:00 am – 5:00 pm

Saturday hours vary by event*

Holiday Hours
Please call to confirm weekend and holiday hours.

*Only tickets for that day's event available for sale

Method of Payment

Cash
Visa, MC, Amex, Discover
Checks are not accepted

Policies

All sales are final, and there are no exchanges or refunds. Everyone, regardless of age, must have a ticket (unless otherwise advertised). Prices, shows, schedules or artists are subject to change. The Box Office cannot sell tickets during events for shows other than that event. 

• Why should I buy from the Official and Authorized Ticket sources?

  We strongly urge all of our patrons to purchase their tickets through an Authorized Ticket Source which are the Saenger Theatre Box Office, Ticketmaster and Broadway In New Orleans. We do not recommend that patrons purchase tickets through unauthorized outlets, online resellers or other ticket sales operations.

  Tickets obtained from sources other than the Saenger Theatre Box Office, Ticketmaster or Broadway In New Orleans may be lost, stolen or counterfeit and will not be honored. Please know whom you are purchasing your tickets from.

  If you have any questions or concerns, please contact the Saenger Theatre Box Office prior to purchasing, 504.287.0351.