Only tickets for performances in the Saenger Theatre and the Mahalia Jackson Theater are available for purchase at the Theatre Box Office.
All ticket sales at the Box Office must be made in person. The Box Office will not accept single ticket orders over the phone.
LOCATION
1111 Canal Street
New Orleans, Louisiana 70112
Map It
PHONE
504.287.0351
FAX
504.569.1533
Hours
Effective Monday, March 23
Monday-Friday
10:00 am – 2:00 pm
Normal Hours
Monday - Friday
10:00 am – 5:00 pm
Saturday hours vary by event*
Holiday Hours
Please call to confirm weekend and holiday hours.
*Only tickets for that day's event available for sale
Method of Payment
Cash
Visa, MC, Amex, Discover
Checks are not accepted
Policies
All sales are final, and there are no exchanges or refunds. Everyone, regardless of age, must have a ticket (unless otherwise advertised). Prices, shows, schedules or artists are subject to change. The Box Office cannot sell tickets during events for shows other than that event.
COVID-19 ACKNOWLEDGEMENT
By attending an Event at an ATG venue, all patrons are acknowledging their consent to, and agreed to abide by, the safety precautions that will be adopted at re-opening by the particular venue, which may include wearing of face coverings and patron temperature checks. Safety protocols for each ATG venue will be posted on the website for such venue and specific patron requirements will be set forth in “know before you go” email notifications. By purchasing a ticket for an Event, you are acknowledging that an inherent risk of exposure to COVID-19 exists in any public place where people are present, and that you and those in your party voluntarily assume all risks related to exposure to COVID-19 and agree not to hold ATG Tickets, The Ambassador Theatre Group, the venue, ATG’s Event Partners or any of their affiliates, directors, officers, employees, agents, contractors or volunteers liable for any illness or injury.